Notice of New Year's holiday period

Thank you for always using Poled Japan's official online store.
We would like to inform you about the holiday period for shipping and customer support during the New Year holiday.

[Closed Period]

Saturday, December 28, 2024 - Sunday, January 5, 2025

During the above period, product shipping and customer support will be suspended.

[Regarding product shipping]

For payments completed and orders confirmed by noon on Thursday, December 26th, 2024, your order will be shipped on Friday, December 27th, 2024 .

*For orders placed after the above time, shipping will begin on Monday, January 6, 2025. Please note that it may take longer than usual for your order to be delivered.

*Please note that during the New Year holidays, orders may not be delivered on schedule due to reduced delivery times by delivery companies or traffic and weather conditions. If you need your order urgently, please place your order as early as possible.

[Customer support]

We will respond to inquiries received during the holiday period in order starting from Monday, January 6, 2025.
We will endeavor to respond to inquiries as quickly as possible, but it may take longer than usual around holidays.
Please be aware of this.

[Regarding orders]

Poled JAPAN's official online store will be accepting orders 24 hours a day, even during the closure period.

We apologize for any inconvenience this may cause to our customers, and we appreciate your understanding and cooperation.