Golden Week Holiday Notice

Thank you for always using Poled Japan's official online store.
We would like to inform you about shipping and customer support holidays during the 2025 Golden Week period.

■ Regarding product shipping

There will be no closures during Golden Week.

*We will still ship your order, but please note that it may take longer than usual for it to be delivered.

*If there are any questions regarding your order, shipping will be arranged after the questions have been answered.
If there are any matters to be confirmed, we will hold the shipment for confirmation.
Please note that we will contact you after our support desk is closed, so your order may not arrive on the date and time you specified when placing your order.

■ About customer support

April 29, 2025 (Tuesday/Holiday), May 3, 2025 (Saturday) - May 6, 2025 (Tuesday/Holiday)

We apologize for any inconvenience, but customer support will be closed during the Golden Week holidays.
We will respond to inquiries received during the holiday period in order starting from Wednesday, May 7, 2025.
*Depending on the content of your inquiry, we may be able to respond even during closed periods.

Please note that it may take longer than usual.
We apologize for any inconvenience this may cause and appreciate your understanding.