Apology for incorrect information in the instruction manual for the airluv 4 Oreo
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Dear Valued Customer,
Thank you for using Poled Japan's official online store.
We have come to the realization that there is an error in the contents of the instruction manual enclosed with the "airluv 4 Oreo" sold by our company.
We deeply apologize for any inconvenience caused and will make the following corrections.
▼Applicable products
airluv4 oreo | Airluv4 Oreo Cool Sheet with Blower
▼ Applicable section "Components"
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<False>
・H13 HEPA filter (original equipment) x 1 ・H13 HEPA filter (individually wrapped) x 1 <Correct>
・Slim grill (original equipment) x 1 ・H13 HEPA filter (individually wrapped) x 1
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The original product that comes with the product is the "Slim Grill", which is a grill without an air purifying filter. The individually packaged "H13 HEPA Filter" that comes with the product is a grill with a filter.
Therefore, if you would like to use the unit with the filter attached, please replace the "Slim Grill" with the "H13 HEPA Filter."
*The official instruction manual can be found here .
We can also send you the correct instruction manual by mail.
If you wish to do so, please contact our inquiry desk .
*One instruction manual will be sent per order.
Once again, we would like to sincerely apologize for any inconvenience caused by our mistake.
We will thoroughly implement our quality control system and strive to prevent recurrence, so we appreciate your understanding and cooperation.